top of page
Hair Model

Returns

Should you need to make a return, this section guides you through the process with simplicity and clarity.

  • To initiate a return, the product must be unused, in its original packaging, and in the same condition as when you received it.

  • Please contact our customer support team to initiate the return process. We will guide you through the necessary steps and provide you with a return authorization.

  • Returns must be initiated within [X] days of receiving the product. After receiving the return authorization, you will be provided with instructions on how to ship the product back to us.

  • Once we receive and inspect the returned product, we will process a refund or exchange, depending on your preference and the product's condition.

  • Return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.

We aim to make the return process as hassle-free as possible while ensuring your satisfaction with our products. If you have any questions or concerns about returns, please reach out to our customer support team through our Contact Us page. Your happiness is our priority.

 

***Please note that the above information is subject to change, and we recommend reviewing this page periodically for any updates.

bottom of page